Author name: Mark

Seeing Organizational Patterns

In today’s organizations the top down, hierarchy approach is seen as the antithesis of the modern, hyper-connected world. However, efforts to shift to emphasize greater transparency and openness have often floundered (holocracy and flat management). We’re learning that the ideal form won’t always result in ideal function. Noting my recent efforts of going upstream, Jon Husband suggested I read […]

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Chatbots FTW!

A quick thought led to a tweet that Chatbots in our #ESN platforms will be very good for human social interaction in organizations. Supposedly Steve Jobs, Einstein, President Obama and others maintained wardrobe basics so they didn’t have to expel energy picking out clothing; simple (what to wear) and more complicated (what matches) cleared away. Similarly,

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Progressing Backwards

I had an opportunity to attend a session at DevLearn titled “What Does Community Mean in 2017“. Julian Stodd and Trina Rimmer provided both theoretical and practical thoughts and experiences throughout. I was left thinking on this flight home about how today we truly believe anything is possible and that anything can and must happen

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Same Ol’, Same Ol’

I read an article recently about how to improve “engagement” in Facebook’s enterprise social platform Workplace. It was rich with approaches one could use and referenced the idea that in Workplace you need strong “group leaders”. There was nothing wrong with the post and frankly it had decent value but honestly there was NOTHING new

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