Author name: Mark

Seeing Organizational Patterns

In today’s organizations the top down, hierarchy approach is seen as the antithesis of the modern, hyper-connected world. However, efforts to shift to emphasize greater transparency and openness have often floundered (holocracy and flat management). We’re learning that the ideal form won’t always result in ideal function. Noting my recent efforts of going upstream, Jon Husband suggested I read

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Chatbots FTW!

A quick thought led to a tweet that Chatbots in our #ESN platforms will be very good for human social interaction in organizations. Supposedly Steve Jobs, Einstein, President Obama and others maintained wardrobe basics so they didn’t have to expel energy picking out clothing; simple (what to wear) and more complicated (what matches) cleared away. Similarly,

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