Working remotely en masse is bringing anxiety to traditional management. They used to walk by, see people at their desks, see them attending meetings, and see them having discussions. They felt confident people were working because they believed they could “see” it. Now they can’t. And now is the time we can change Work and
Wide-scale Remote Work Can Change Management Forever Read More »
Three ways leadership can advance social in their organization are through encouragement, support, or modeling. Let’s say if you have to have leadership pick only one, which would it be? I’d argue it’s modeling. Here’s why. By the very connotation of the word, Leader, Leaders lead the way. They go first. They don’t direct, they
Social Leadership: Encourage, Support or Model? Pick One. Read More »
Company A has [insert any social platform name here]. They have these amazing participation metrics and results. Company B has [insert any social platform name here]. They have the opposite. Must be that company B is not doing the same adoption activities, right? Must be the culture, right? Must be leadership, right? I’m not going
The Cart & Horse of Org Social Read More »
The famous 90-9-1 of social networks is often debated as the numbers vary some based on perspective. Regardless of the numbers, most people lurk, many people contribute and a few people create. If you’re looking to up participation in your organizations ESN, here’s my advice, don’t put much energy in the 90 at all. Instead
Seeing 90-9-1 As a Math Equation to Solve Read More »
I’m still reflecting on the the day spent with some very passionate and knowledgeable internal communications folks at SwoopChat in NYC a few weeks ago. This user event featured many short, impressive presentations from larger organizations implementing enterprise social platforms. The stories of successes and challenges were shared with candor and energy and all were
Collaboration is (still) Not a Technology Issue Read More »