One of the most impactful actions a leader can take in their organization is to ask a question. It’s an invitation, it’s humble and humility is a magnet. However many leaders fear the open to all conversations that enterprise social platforms can provide. And yet when diversity and unique perspectives contribute, problems get solved in
The Two for One Conversations Read More »
There are still concerns by leadership that internal social networking tools are used exclusively or mostly for casual exchanges about pets, humor, and vacations – the frivolous. The cry is that it’s a waste of time. I’ve argued it’s not. These are actually healthy signs of relationships between people that can foster good working relationships or
The famous 90-9-1 of social networks is often debated as the numbers vary some based on perspective. Regardless of the numbers, most people lurk, many people contribute and a few people create. If you’re looking to up participation in your organizations ESN, here’s my advice, don’t put much energy in the 90 at all. Instead
Seeing 90-9-1 As a Math Equation to Solve Read More »
Before you implement enterprise social technology or a strategy to use what you have, don’t make the mistake of starting with gimmicky activities that only get you to phase one, adoption. Remember, the goal is adaptation; adaption to a new level of connectedness, openness and working collaboratively. Changing behaviors is key but it doesn’t start
A More Social Org Starts with Beliefs Not Behavior Change Read More »
The two things you’ll often hear given as a advice about where to start your expansion of organizational social is 1. Get the leaders (c-suite) on board and/or 2. focus on the workers and the work itself (grassroots). There is certainly truth that each of these groups being engaged is important but it can be
The Heart of Organizational Social: Middle Management Read More »