“I need more capability building” People don’t arrive at work thinking this ever, they do however think, I don’t know how to do this, we keep screwing this up, nobody knows who has the answer, this takes too long, or we need people productive faster. The “learning industry” has spent years trying to move beyond
I need some capability building Read More »
If, as Seth noted in 2011, work increasingly happens through these shifting combinations, the organizational challenge becomes less how do we make sure everyone is trained to perform their defined role? and more – How easily can the right people find one another, access what they know, establish trust, coordinate, make decisions, and get something
The future is here. Read More »
Social infrastructure is the MRI of social architecture. What am I going on about? Think of it this way. Your company Slack channels (social infrastructure) tell you a lot about what your culture is (open, inhibited, collaborative, fearful, innovative, rigid, etc) if you’re willing to “listen” to how it’s used, who uses and when. Behind
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When AI agents enter a workflow, they also entering a complex web of tacit rules, relationships, permissions, and trust. So the moment an agent can initiate work across a team, adoption isn’t just a technology decision anymore, it’s an organizational design one.
AI Agents & the social architecture of work Read More »
As a former history teacher I keep an eye out for lessons it teaches about today. The ATM & Bank teller one spoke to upskilling/reskilling due to automation. Toll booth operators was pretty clearly job elimination. But this story of the Longshoremen and containerization is a pretty solid analogy (see link in comments), and lesson
The Lesson of the Longshoremen Read More »
