Culture

Social infrastructure is the MRI of social architecture

Social infrastructure is the MRI of social architecture. What am I going on about? Think of it this way. Your company Slack channels (social infrastructure) tell you a lot about what your culture is (open, inhibited, collaborative, fearful, innovative, rigid, etc) if you’re willing to “listen” to how it’s used, who uses and when. Behind

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Culture Change? Address the system or change nothing

Culture change won’t happen without system change. Organizational norms of behavior are all grounded in the systems an organization has subscribed to – systems of decision-making, management, development, recognition, etc. When hiring, the hire is for system fit, followed by training to ensure the system is supported and then maintained by a rewards system for

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