Social Business

Is Digital Transformation Simply About Getting Small Again?

A recent HBR article stressed that the digital transformation movement is not about technology and rather it digs deeper into the workforce behaviors and beliefs. It even provided a pretty succinct definition: digital technologies provide possibilities for efficiency gains and customer intimacy. –Digital Transformation is Not About Technology HBR, March 13, 2019 What’s at the

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Employee Evaluations are an Easy Target for [Social] Disruption

There are really only two reasons we still have annual reviews, well maybe three. First it’s legacy. Your grandmother had annual reviews. It’s just what is done, usually in Q4 when revenue is better understood and the calendar year is coming to an end so it ties in with compensation – a nice little bundle.

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Seeing 90-9-1 As a Math Equation to Solve

The famous 90-9-1 of social networks is often debated as the numbers vary some based on perspective. Regardless of the numbers, most people lurk, many people contribute and a few people create. If you’re looking to up participation in your organizations ESN, here’s my advice, don’t put much energy in the 90 at all. Instead

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The Friction of Logic

Recently on a Gary Vaynerchuk podcast he shared an interesting insight about Amazon and it’s positioning for a relationship with the National Football League (NFL) with the intent to own some broadcast rights. Most companies seek this space for advertising dollars, but that’s not Amazon’s game. Their’s of course is sales. Gary painted this picture: You’re watching the

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