Social Business

Seeing 90-9-1 As a Math Equation to Solve

The famous 90-9-1 of social networks is often debated as the numbers vary some based on perspective. Regardless of the numbers, most people lurk, many people contribute and a few people create. If you’re looking to up participation in your organizations ESN, here’s my advice, don’t put much energy in the 90 at all. Instead […]

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The Friction of Logic

Recently on a Gary Vaynerchuk podcast he shared an interesting insight about Amazon and it’s positioning for a relationship with the National Football League (NFL) with the intent to own some broadcast rights. Most companies seek this space for advertising dollars, but that’s not Amazon’s game. Their’s of course is sales. Gary painted this picture: You’re watching the

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A More Social Org Starts with Beliefs Not Behavior Change

Before you implement enterprise social technology or a strategy to use what you have, don’t make the mistake of starting with gimmicky activities that only get you to phase one, adoption. Remember, the goal is adaptation; adaption to a new level of connectedness, openness and working collaboratively. Changing behaviors is key but it doesn’t start

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