The famous 90-9-1 of social networks is often debated as the numbers vary some based on perspective. Regardless of the numbers, most people lurk, many people contribute and a few people create. If you’re looking to up participation in your organizations ESN, here’s my advice, don’t put much energy in the 90 at all. Instead
Seeing 90-9-1 As a Math Equation to Solve Read More »
It’s a fact, the Business Cycle happens. Ride the wave of prosperity and growth and eventually suffer and endure the phases of contraction and pain. When things are good, good companies spend time on their employees and work to create an open and “engaged” culture. They know that employees who stay when they’re wanted to
Saving the Company but Killing the Culture Read More »
You can sense it. An economic slow down is approaching. The dreaded “R” word. When it hits and demand drops, savvy business leaders make moves – fast! Time is critical, head and heart come into play but in the end those functions, process and people that don’t appear to impact the bottom line are deemed
Why Wait for the Storm to Hit? Read More »
I’m still reflecting on the the day spent with some very passionate and knowledgeable internal communications folks at SwoopChat in NYC a few weeks ago. This user event featured many short, impressive presentations from larger organizations implementing enterprise social platforms. The stories of successes and challenges were shared with candor and energy and all were
Collaboration is (still) Not a Technology Issue Read More »
Social learning is alive and well. Especially in the informal sense but formal social still needs encouragement. I made this realization at SwoopChat today (a Swoop Analytics users event) where I was delighted by the numerous internal comms people I met and listened to. I learned that many were thinking beyond social tech adoption (even
Internal Comms Taking the Informal Social Learning Torch Read More »
