Social Business

Social Tools: Organizational Learning’s Uber

I had my first Uber service recently in Austin, TX.  It was nothing short of remarkable.  A few glitches (mostly self caused) but a far better experience than I have ever had in a cab. It was during this ride, and conversation with my driver William, that I made a few connections between business, learning and […]

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Losing the Soul of Social

Technology can extend the human condition but it can also work to dehumanize, transforming the sincere ideals of community and relationships into exploitable resources. The vendor marketing machines have lots of money and content marketing is their new effort to turn spin doctors into gurus as they work to convince you they are not selling but educating. Let the

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Conversation Brings Change, Naturally

I’ve been thinking about Media Naturalness theory for some time. Well, more often it just pops up because it’s not like I’ve invested all than much effort into it. In short, if you’re not familiar, Media Naturalness Theory is the idea that human beings were built for face-to-face communication over thousands of years of evolution.

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