Author name: Mark

Culture Change? Address the system or change nothing

Culture change won’t happen without system change. Organizational norms of behavior are all grounded in the systems an organization has subscribed to – systems of decision-making, management, development, recognition, etc. When hiring, the hire is for system fit, followed by training to ensure the system is supported and then maintained by a rewards system for […]

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Like the Curve, Companies need to Flatten their Hierarchies

Today, to save lives, we’re being asked to practice physical distancing to the extreme. Shelter in place and self-quarantine are not normal activities and are challenging our personal needs, beliefs and behaviors by placing us in very uncomfortable and unfamiliar situations. And it’s this same uncomfortableness and unfamiliarity in organizational beliefs and practices that just

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Supporting Remote Worker Learning – The Conversational Way

At the end of each day, ask employees to simply share their answers to  3 questions where others can see. For example, if in a shared document or a wiki or even better, an enterprise-wide social tool – where people can easily respond in short-form text and others can peruse their response and comment/ ask questions.

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