Author name: Mark

The Two Betweens

There are still concerns by leadership that internal social networking tools are used exclusively or mostly for casual exchanges about pets, humor, and vacations – the frivolous. The cry is that it’s a waste of time. I’ve argued it’s not. These are actually healthy signs of relationships between people that can foster good working relationships or

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Culture Change? Address the system or change nothing

Culture change won’t happen without system change. Organizational norms of behavior are all grounded in the systems an organization has subscribed to – systems of decision-making, management, development, recognition, etc. When hiring, the hire is for system fit, followed by training to ensure the system is supported and then maintained by a rewards system for

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