Author name: Mark

The “Too Many Social Tools” Problem

In a recent morning buzz session I led at the DevLearn Conference titled “Social at the Center“, a few attendees presented a common problem happening in their organization – having too many social tools available and in use. They were frustrated that people were entrenched in small, separated, collaborative pockets with a variety of social tools […]

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Creating a Social Habit

Recently I read some excellent work by Julie Dirksen in her book Design for How People Learn. She dug deeper into designing for habit because habitual behaviors free up cognitive energy for other tasks. I wondered then about how this might help people who have tried to “get into” social but just couldn’t make it

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Putting Social at the Center (of a Webinar)

Last evening I hosted a webinar for the 70:20:10 forum. This organization works to help people and organizations shift to an organizational framework which supports and enables informal and social learning opportunities along with formal learning for the betterment of the workers themselves and the bottom line of the organization. The topic of my webinar

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Between Us

Real knowledge does not exist within us but between us, in our conversations is something I’ve felt for a long time. So with that, if we want to create more knowledge, we need to create more conversations. In principle it’s that easy. However the practice, although simple, is much harder to do. To create conversations we must understand

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