Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. – Richard Branson It’s hard to argue with such sentiment, especially when most who read this are employees. But what does “take care of” mean exactly? For most it’s seen as a warm […]
Supporting Employees is Not the Same as Supporting People Read More »
Social learning is alive and well. Especially in the informal sense but formal social still needs encouragement. I made this realization at SwoopChat today (a Swoop Analytics users event) where I was delighted by the numerous internal comms people I met and listened to. I learned that many were thinking beyond social tech adoption (even
Internal Comms Taking the Informal Social Learning Torch Read More »
The two things you’ll often hear given as a advice about where to start your expansion of organizational social is 1. Get the leaders (c-suite) on board and/or 2. focus on the workers and the work itself (grassroots). There is certainly truth that each of these groups being engaged is important but it can be
The Heart of Organizational Social: Middle Management Read More »
Many tout the need to change mindsets around how our organizations are run. The argument is that leaders and managers need to think differently about people, work and power. For at least 10 years now I’ve been seeing, reading and listening (and honestly contributing some myself) to all the hyperbole and yet so little has
Companies Want Innovation But Are Built for Efficiency Read More »
L&D, if they want it, is rightly positioned to lead organizational social. At it’s very core social is about community, collaboration and sharing. Those last 2 are vehicles for knowledge, strategy and tactics to be transmitted and are how new ideas flourish and old problems are solved. L&D’s function is helping a business achieve optimal
L&D is Primed to Drive Enterprise Social, So Why Aren’t They? Read More »
