Most of what we’ve learned from our father’s was through watching them; how they spoke, how they treated others, how they worked. We learned far more through observing them than from what they told us to do, far more. We trusted them, so we watched them and we trusted because we respected them. This is […]
We Trust, We Watch, We Learn Read More »
12 years ago… “What? People aren’t responding to our ads!? Quick! We need to engage with them on social media!” 8 years ago… “What? People are using their phones to find info and do research? Quick! We need to have a mobile strategy!” 4 years ago… “What? A job isn’t enough any more!? Quick! We have to make
The Unsurpriseable Organization Read More »
I contend that beliefs form from repeated behaviors. This could be your own behavior, an observed behavior, or a behavior projected on you by another’s story (an authority tells you). I also contend that our behaviors are influenced (guided or supported) consciously or unconsciously by systems. Systems are often the context we’re in, our environment,
A recent HBR article stressed that the digital transformation movement is not about technology and rather it digs deeper into the workforce behaviors and beliefs. It even provided a pretty succinct definition: digital technologies provide possibilities for efficiency gains and customer intimacy. –Digital Transformation is Not About Technology HBR, March 13, 2019 What’s at the
Is Digital Transformation Simply About Getting Small Again? Read More »
Company A has [insert any social platform name here]. They have these amazing participation metrics and results. Company B has [insert any social platform name here]. They have the opposite. Must be that company B is not doing the same adoption activities, right? Must be the culture, right? Must be leadership, right? I’m not going
The Cart & Horse of Org Social Read More »
