Most of what we’ve learned from our father’s was through watching them; how they spoke, how they treated others, how they worked. We learned far more through observing them than from what they told us to do, far more. We trusted them, so we watched them and we trusted because we respected them. This is […]
We Trust, We Watch, We Learn Read More »
I unfortunately missed #ESNChat this past week. If you’re not familiar, it’s a regular chat about enterprise social platform use and value. Their topic this week, on social learning and the ESN, hit a sweet spot for me as I’ve done much with social tech inside organizations. I saw a slew of great responses from the likes of Helen
6 Questions (and Answers) on Organizational Social Learning Read More »
People are still hung up on how to measure social learning in organizations. It doesn’t seem easy, clean or even possible and that is unsettling for them. In the end though it’s still really just about measuring learning and that my friends is done through observing behavior change. It doesn’t matter if it’s social learning
A Measure of Social Learning Success is in Training’s Decline Read More »
I always loved this sketch by Hugh MacLeod (@gapingvoid), It was released in 2005 and titled Hierarchy vs Flow. At first glance you chuckle and then you pause and ponder your own organization’s hierarchy and then finally you start thinking about where you sit in the mix. Sure it’s a cynical view of the
The Sociopaths, The Clueless, The Losers and the Remedy. Read More »
Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. – Richard Branson It’s hard to argue with such sentiment, especially when most who read this are employees. But what does “take care of” mean exactly? For most it’s seen as a warm
Supporting Employees is Not the Same as Supporting People Read More »
