Author name: Mark

Working Smarter with Yammer

Don’t you despise debrief meetings or plus deltas on the heels of program completion? I do. However its not so much the debriefing or plus delta-ing that’s bad, it’s typically the inability of facilitators or the group to stay focused and provide valuable insights in a timely fashion that help with designing or executing future

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The journey of a thousand ideas can begin with one Tweet

Last Friday I met with a colleague (a trainer) who had, several weeks ago, asked me to observe her training and help her improve its effectiveness. Prior to the observation I asked her what the goal was, I asked: “What is it the participant should be able to do after your training?” After observing and

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Stop Censoring and Start Managing

I recently read Clark Quinn’s post on the Social Media cigarette break and how he points out that Social Media is being used outside of an organization’s IT infrastructure because organizations are blocking their worker’s access rather than educating them and providing guidelines. He further says that employees are finding their access via mobile means

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