In my work on Social By Design, I argue that organizations must intentionally create environments that enhance, not disrupt, social connections. Much of this I have drawn on the disciplines of organizational design, learning, observation, lived experience and experimentation (i.e. doing the work) but when scientific research around social behavior appears, I’m always intrigued! This
The Social (Learning) Lives of Mice and Men Read More »
Wirearchy, an idea/concept created by Jon Husband is a dynamic flow of trust, knowledge, and authority enabled by connection. In organizations, it is everywhere, yet we struggle to see it. Wirearchy isn’t something you implement; it’s something you uncover. How can this be done? How can Wirearchy be more tangible for organizations? It starts with
Wirearchy: Making the Invisible Visible Read More »
Leaders often mistake activity for progress. Instead of fixing the system that isolates employees, they throw pizza parties, mandate team-building events, install chat platforms, and then wonder why collaboration still feels forced. But the truth is that people want to connect. They want to share ideas – it’s in their DNA! What really stops them?
Leaders – Connection happens IN work, not around it Read More »
In our rush toward digital everything, we’re forgetting something fundamental – humans are built for face-to-face. We’ve traded real for artificial, thinking it’s “good enough.” AI-generated images. Auto-written posts. Endless virtual meetings. All efficient, sure but efficient isn’t connection. And it’s not sustainable for the people living it. The risk is simple, the more we
Social learning like this is great when there is a lot of nuance in a task or best practices are continuously emerging or morphing. One area that fits this is sales training and this is where my use of Wikis begins!
Wiki for Scaled Social Learning Read More »