Search Results for: systems

Do you want a company like a community? Design it like a city

Years ago I read and loved Henry Mintzberg’s article Companies as Communities. It was warm and humanistic, the utopia for an organization. The problem was/is that it’s not happening. One of the biggest reasons isn’t because companies don’t care about people, it’s that companies care more about profitability and growth, and today, mere survival. People are […]

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Building business agility through sustained connection, collaboration, and continuous learning. “Real knowledge doesn’t exist within us but rather it’s between us, in our conversations.” Buy Now Who “We” Are As humans, we are naturally social creatures. Our capacity for connection, communication, and teamwork is unmatched.  However, when employees in an organization struggle to connect, it

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Organizational Social is a “Catalytic Mechanism”

Over 20 years ago Jim Collins penned the idea of Catalytic Mechanisms to transform organizations. He defined them as “devices that translate lofty aspirations into concrete realities.” Lofty aspirations today hover around buzz words like “innovation”, “responsiveness”, “collaboration”, “customer intimacy”, “employee engagement“, and today’s term de jour “digital transformation”. Collins said then, and it seems

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Failure Today is from a Failure to Innovate

No question businesses and organizations are hurting from the COVID crisis and the economic fallout. Some far worse than others. But hurting should be expected and rightfully blamed on the current situation but hurting is temporary like all pain. Failing altogether is not. The blame for failure falls squarely on an inability to innovate, to

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Culture Change? Address the system or change nothing

Culture change won’t happen without system change. Organizational norms of behavior are all grounded in the systems an organization has subscribed to – systems of decision-making, management, development, recognition, etc. When hiring, the hire is for system fit, followed by training to ensure the system is supported and then maintained by a rewards system for

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Like the Curve, Companies need to Flatten their Hierarchies

Today, to save lives, we’re being asked to practice physical distancing to the extreme. Shelter in place and self-quarantine are not normal activities and are challenging our personal needs, beliefs and behaviors by placing us in very uncomfortable and unfamiliar situations. And it’s this same uncomfortableness and unfamiliarity in organizational beliefs and practices that just

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Can I Help You?

What your smaller business has right now is exactly what large organizations aspire to return to – passionate, continuously learning employees at the heart of your culture. This is your advantage today, an advantage that can scale as you grow. I help you identify and remove barriers to connection and collaboration in the work people do

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