Barnes & Noble is reborn by being more social by design
Barnes & Noble’s recovery can be attributed to connecting it’s people to it’s community – A Social By Design Solution
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transparency
How Come Nobody Here Has Any Good Ideas?
Yesterday I gave a presentation on Building a More Collaborative Organization. Afterward, I reflected a bit on the message and methods I shared and came to another realization. When leaders are flippant towards organizational social technology, they’re dismissing social activity; things like sharing, conversation, community, and collaboration. And when they dismiss social activity, they’re ultimately
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Organizational Social is a “Catalytic Mechanism”
Over 20 years ago Jim Collins penned the idea of Catalytic Mechanisms to transform organizations. He defined them as “devices that translate lofty aspirations into concrete realities.” Lofty aspirations today hover around buzz words like “innovation”, “responsiveness”, “collaboration”, “customer intimacy”, “employee engagement“, and today’s term de jour “digital transformation”. Collins said then, and it seems
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Like the Curve, Companies need to Flatten their Hierarchies
Today, to save lives, we’re being asked to practice physical distancing to the extreme. Shelter in place and self-quarantine are not normal activities and are challenging our personal needs, beliefs and behaviors by placing us in very uncomfortable and unfamiliar situations. And it’s this same uncomfortableness and unfamiliarity in organizational beliefs and practices that just
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Changing the Narrative Around Work
I often speak of org design and the intra systems that influence company behaviors. Things like company policy, procedures, recognition and rewards. But there are also greater inter or macrosystems at play which speak to a larger Culture of Work as opposed to the culture IN a workplace. For example take the adage of one
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