Leaders often mistake activity for progress. Instead of fixing the system that isolates employees, they throw pizza parties, mandate team-building events, install chat platforms, and then wonder why collaboration still feels forced. But the truth is that people want to connect. They want to share ideas – it’s in their DNA! What really stops them? […]
Leaders – Connection happens IN work, not around it Read More »
In our rush toward digital everything, we’re forgetting something fundamental – humans are built for face-to-face. We’ve traded real for artificial, thinking it’s “good enough.” AI-generated images. Auto-written posts. Endless virtual meetings. All efficient, sure but efficient isn’t connection. And it’s not sustainable for the people living it. The risk is simple, the more we
Barnes & Noble’s recovery can be attributed to connecting it’s people to it’s community – A Social By Design Solution
Barnes & Noble is reborn by being more social by design Read More »
Two key ideas behind Social By Design (SxD) are that 1. being social is natural and our organizations can consciously or unconsciously hinder connection and 2. to release social connection we need to focus on directly changing systems NOT directly changing people. Systems as you know refer to the rules, processes, protocols and procedures within
6 Criteria of a SxD Solution Read More »
In no particular order: BONUS – remember, when uptake is slow or non-existent, nobody you want to see use the platform ever really asked for a platform. WHAT’S-THE-PURPOSE?
10 Maxims and Tips to Guide Your Organizational Social Efforts in ’23 Read More »
