Author name: Mark

I Hired a Chatbot!

…and by we, I mean me and my consultancy – Social By Design Solutions, helping companies stay small to grow successfully. I’m delighted to announce the hiring of Sobo! Sobo is the Social By Design Chabot powered by Mobile Coach. I’m developing Sobo to engage with clients to learn more about employee interaction types, interaction frequency, and […]

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Signaling to Weak Ties

One thing research has revealed is that weak ties (connection outside your core circle) are powerful in developing professional opportunities. Those fringe touch points with people around, maybe not in, your work can open more doors for you professionally. Social Media certainly can expand our networks, however many of us “chase the dragon” as I’d

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How Come Nobody Here Has Any Good Ideas?

Yesterday I gave a presentation on Building a More Collaborative Organization. Afterward, I reflected a bit on the message and methods I shared and came to another realization. When leaders are flippant towards organizational social technology, they’re dismissing social activity; things like sharing, conversation, community, and collaboration. And when they dismiss social activity, they’re ultimately

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