Hi. I'm Mark
and this is my career in a word:
Optimize (verb) /ˈäptəˌmīz/
1. To make the best or most effective use of a situation, opportunity, or resource.
I’ve dedicated my career to optimizing how people perform at work—crafting effective learning experiences, innovating event production for maximum impact, streamlining workflows to reduce friction, and transforming systems to enhance collaboration and knowledge flow. I take a principled yet pragmatic approach, driving meaningful, sustainable improvements.
Keep scrolling to learn some more about what I’ve done and do for organizations.
Online Learning
PGP's challenge was to shift their face to face and video conference training to a solution that could scale. I architected the Mentor Elevate: Purpose-driven Peer Mentor Program. This solution allowed hundreds to learn the tools and techniques of mentoring in a cohort/collaborative learning experience.
PGP's challenge was to shift their face to face and video conference training to a solution that could scale. I architected the Mentor Elevate: Purpose-driven Peer Mentor Program. This solution allowed hundreds to learn the tools and techniques of mentoring in a cohort/collaborative learning experience.
Skills Sprints
A Marketing innovation became a client solution at PGP. I sponsored and designed the development of "Skills Sprints". These 3 and 5 day email-based learning programs introduced participants to skills in improving personal energy, finding your purpose and improving interpersonal communication. Each Skill Sprint was designed to encourage participants to share, connect and reflect in a private collaborative space.
A Marketing innovation became a client solution at PGP. I sponsored and designed the development of "Skills Sprints". These 3 and 5 day email-based learning programs introduced participants to skills in improving personal energy, finding your purpose and improving interpersonal communication. Each Skill Sprint was designed to encourage participants to share, connect and reflect in a private collaborative space.
Program/Project Management
As Sr. Director of Programming at The Learning Guild, I led a team of program managers in the design of learning events for two of North America's largest learning technology conferences (DevLearn and Learning) with over 150 learning opportunities and serving over 6000 attendees. Additionally, I drove the content and speaker selection for six online conferences per year.
As Sr. Director of Programming, I led a team of program managers in the design of learning events for two of North America's largest learning technology conferences (DevLearn and Learning) with over 150 learning opportunities and serving over 6000 attendees. Additionally I drove the content and speaker selection for six online conferences per year.
Learning Strategy
In response to corporate-wide concerns over inconsistent execution in project management methodology and redundancies in work, I led the design and development of UnionConnect, a social-centered corporate university powered by Jive Software. This solution served to connect over 500 people in disparate competency centers serving VA clients throughout the US. Program teams exchanged ideas and generated resources to build consistency in execution and communication.
In response to corporate-wide concerns over inconsistent execution in project management methodology and redundancies in work, I led the design and development of UnionConnect, a social-centered corporate university powered by Jive Software. This solution served to connect over 500 people in disparate competency centers serving VA clients throughout the US. Program teams exchanged ideas and generated resources to build consistency in execution and communication.
Data & Analysis
In partnership with Mobile Coach, I created a conversational AI Social Network Analyzing Chatbot. The bot is capable of anonymously surveying employees to identify which business areas are connecting and the nature of these connections. The data helps identify areas of strength and weakness in work relationships.
In partnership with Mobile Coach, I created a conversational AI Social Network Analyzing Chatbot. The bot is capable of anonymously surveying employees to determine which business areas are connecting and the nature of these connections. The data helps identify areas of strength and weakness in work relationships.
Authoring
Co-wrote Social By Design, a practical book on the why and how of systems change to naturally unleash employee knowledge sharing, improve employee engagement and spur innovation.
Authored Social By Design, a practical book on the why and how of systems change to naturally unleash employee knowledge sharing, improve employee engagement and spur innovation.
Speaking
I speak regularly on social learning and the impact of organizational design on employee performance. You can find me at US events such as DevLearn, ATD Techknowledge and internationally at London's Learning Technologies conference. I have also been the keynote at the Chicago Elearning and Technology Showcase and the HR & Innovation Tech Fest Africa in Johannesburg, SA.
I speak regularly on social learning and the impact of organizational design on performance. You can find me at US events such as DevLearn, ATD Techknowledge and internationally at London's Learning Technologies conference. I have also been the keynote at the Chicago Elearning and Technology Showcase and the HR & Innovation Tech Fest Africa in Johannesburg, SA.
Find me speaking at:
