The Unsurpriseable Organization

Photo by gleangenie on Morguefile.com
12 years ago…

“What? People aren’t responding to our ads!? Quick! We need to engage with them on social media!”

8 years ago…
“What? People are using their phones to find info and do research? Quick! We need to have a mobile strategy!”

4 years ago…
“What? A job isn’t enough any more!? Quick! We have to make work purposeful!”

Last year…
“What? Our competition is getting more efficiency from technology! Quick! We need to digitally transform!”

Yesterday…

You get the idea. The “What? Quick!” business moments just keep coming faster and faster. How can you be prepared!?

Answer: By never being in a position to be surprised.

That’s what an agile and responsive workforce is, “unsurprisable”. An agile and responsive workforce is highly connected and frictionless in its knowledge sharing. They are aware of what is happening inside, outside, and around their organization. The organization empowers them to seek and share openly. It also encourages them to commune and rewards them for it.

You see, the only way companies can be prepared for change is when they readily invite the change.

Mark

Mark

About Me

 
I help companies become more social by design.

Mark Britz is an organizational social designer, author, speaker, and consultant who helps companies develop systems for the culture they need to scale their business without losing the things that make it special. Mark facilitates this shift through his workshops, speaking engagements, and leadership coaching.

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