Read my latest TD Magazine article: The Antidote for Social Atrophy
Hi. I'm Mark
and my career in a word?
Optimize (verb) /ˈäptəˌmīz/
1. To make the best or most effective use of a situation, opportunity, or resource.
I strive to make things work better—not by starting over, but by refining what’s already there. Designing smarter learning experiences, rethinking event production for greater impact, eliminating workflow friction, and shaping systems that amplify collaboration and knowledge sharing. I take a pragmatic, principled approach to turning what is into what works best.
Keep scrolling to learn some more about what I’ve done and do for organizations.
Online Learning
At PGP, I transformed traditional face-to-face and live video conference training into a scalable, self-paced collaborative experience. Mentor Elevate—a purpose-driven program empowers hundreds to master mentoring skills through cohort-based learning.
At PGP, I transformed traditional face-to-face and live video conference training into a scalable, self-paced collaborative experience. Mentor Elevate—a purpose-driven program empowers hundreds to master mentoring skills through cohort-based learning.
Skills Sprints
I evolved a marketing innovation into a focused client solution. “Skills Sprints,” are intensive, email-driven learning journeys on topics such as personal energy, clarify purpose, and enhance interpersonal communication - all within a private, collaborative space to share and reflect.
I evolved a marketing innovation into a focused client solution. “Skills Sprints,” are intensive, email-driven learning journeys on topics such as personal energy, clarify purpose, and enhance interpersonal communication - all within a private, collaborative space to share and reflect.
Program/Project Management
As Sr. Director of Programming at The Learning Guild, I led a team of program managers in the design of learning events for two of North America's largest learning technology conferences (DevLearn and Learning) with over 150 learning opportunities and serving over 6000 attendees. Additionally, I drove the content and speaker selection for six online conferences per year.
As Sr. Director of Programming, I led a team of program managers in the design of learning events for two of North America's largest learning technology conferences (DevLearn and Learning) with over 150 learning opportunities and serving over 6000 attendees. Additionally I drove the content and speaker selection for six online conferences per year.
Learning Strategy
Facing challenges of inconsistent execution and redundant processes, I reimagined organizational learning with UnionConnect—a social-centered corporate university powered by Jive Software. This initiative connected over 500 professionals across diverse centers, streamlining collaboration and fostering a consistent approach to execution.
Facing challenges of inconsistent execution and redundant processes, I reimagined organizational learning with UnionConnect—a social-centered corporate university powered by Jive Software. This initiative connected over 500 professionals across diverse centers, streamlining collaboration and fostering a consistent approach to execution.
Data & Analysis
In partnership with Mobile Coach, I created a conversational AI Social Network Analyzing Chatbot. The bot is capable of anonymously surveying employees to identify which business areas are connecting and the nature of these connections. The data helps identify areas of strength and weakness in work relationships.
In partnership with Mobile Coach, I created a conversational AI Social Network Analyzing Chatbot. The bot is capable of anonymously surveying employees to determine which business areas are connecting and the nature of these connections. The data helps identify areas of strength and weakness in work relationships.
Authorship
Co-wrote Social By Design, a practical book on the why and how of systems change to naturally unleash employee knowledge sharing, improve employee engagement and spur innovation. Click the image to learn more about how to become a more social by design organization.
Co-wrote Social By Design, a practical book on the why and how of systems change to naturally unleash employee knowledge sharing, improve employee engagement and spur innovation. Click the image to learn more about how to become a more social by design organization.
Speaking Engagements
I speak regularly on the impact of organizational design on employee performance. You can find me at US events such as DevLearn, ATD Techknowledge and internationally at London's Learning Technologies conference. I have also been the keynote at the Chicago Elearning and Technology Showcase and the HR & Innovation Tech Fest Africa in Johannesburg, SA.
I speak regularly on the impact of organizational design on employee performance. You can find me at US events such as DevLearn, ATD Techknowledge and internationally at London's Learning Technologies conference. I have also been the keynote at the Chicago Elearning and Technology Showcase and the HR & Innovation Tech Fest Africa in Johannesburg, SA.
Find me speaking at:
