Barnes & Noble is reborn by being more social by design
Barnes & Noble’s recovery can be attributed to connecting it’s people to it’s community – A Social By Design Solution
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Social Business
A Social MRI
I’ve always appreciated Social Network Analysis (SNA). I’ve even started taking a UC Berkley course on the topic in what I guess is a reverse learning path as I’ve known more of it practically through the work of Valdis Krebs and OrgNet and Jeppe Hansgaaard and Innovisor for example but decided I wanted to get
Organizational Social is a “Catalytic Mechanism”
Over 20 years ago Jim Collins penned the idea of Catalytic Mechanisms to transform organizations. He defined them as “devices that translate lofty aspirations into concrete realities.” Lofty aspirations today hover around buzz words like “innovation”, “responsiveness”, “collaboration”, “customer intimacy”, “employee engagement“, and today’s term de jour “digital transformation”. Collins said then, and it seems
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Like the Curve, Companies need to Flatten their Hierarchies
Today, to save lives, we’re being asked to practice physical distancing to the extreme. Shelter in place and self-quarantine are not normal activities and are challenging our personal needs, beliefs and behaviors by placing us in very uncomfortable and unfamiliar situations. And it’s this same uncomfortableness and unfamiliarity in organizational beliefs and practices that just
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Why We Need Social By Design
For over a decade we’ve watched as Social connection and collaboration in organizations has sputtered along. The goal of greater innovation and resiliency was first thought to come through social technology. Yet as the marketplace got flooded with all too similar platforms sold with great promises, the result has been less than stellar with a
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