I’ve always loved history. I studied it in school and the prospect of a career in history led me to be a Social Studies teacher for 8 years. In my first 3 years I was a miserable failure. I lectured way too much, drew up regurgitate the facts assignments, used a textbook exclusively, and watched the kids lights go out. They didn’t share my joy, I made it joyless and met their expectation that history was a bore, something to suffer through. Simply, I had put my love of history before their problem; a lack of respect and control.
In my 4th year I discovered the writings of Sam Wineburg and the theory of Constructivism (no, this wasn’t taught at university). I shifted my curriculum to one where the students became the historians, I lectured little, they explored more. My love of the past turned to a love of guidance as my students passing history tests wasn’t the goal, them doing history was. I had shifted from loving my knowledge to loving their need and success followed.
The bigger lesson here is for many professionals and businesses alike. You’re a training expert? An ReL tool guru? A video genius? So what? Don’t lose sight of who you work for, don’t choose your dream over their reality. Your knowledge and skills are of little interest to your clients, learners or supervisor. Your real value is in helping people see their problems more clearly, understanding their wants and needs and exploring paths of least resistance to gain the solution. What they want, what they need, is THEIR problem solved. Your work is to help them keep working.
12 years ago this month I got laid off from a job I held for just under 2 years. You’d think that wouldn’t be much time to make it memorable but it was. And an experience that I didn’t recognize as such at the time but one that subconsciously nestled in and blossomed later.
I left public education on a high note in 2000. I was finally shedding my failing formal education approaches (Behaviorist) after 6 years and was moving more fully into Constructivist practices in my History classroom. With much credit to the writings of Sam Weinburg
I was seeing dramatic success. That summer though I was granted an opportunity to try something new, so I gambled and was hired as an eLearning Developer for SmartForce
. From roughly July of 2000 to April 2002 I was a part of the Simulation Development (SmartSims) team based in Scottsdale, AZ. We (about 15 of us) developed immersive simulations. And although our proprietary tool known as the Xnet Workbench
(conversation engine) was pretty dynamic, buggy some days, but flexible, it was the philosophy behind what we were doing that I look back upon in amazement.
In 2000 we were building what could best be called social learning simulations. They were based on Roger Schank‘s Story Centered Curriculum. Of course nobody called them Social Learning Simulations – but it’s what they were. Our learner-centric approach was designed to immerse users in roles where they faced challenging corporate situations. The learner would need to interact exclusively with various virtual characters to collaborate, generate solutions, apply and reflect. That was 14 years ago…
At this time most of SmartForce and it’s competitors were focused on shovelware in a mad scramble resembling Cold War escalation of the “he who had the biggest library wins
” type. Social learning augmented by social media was not really a twinkle in anyone’s eye. Yet we were “doing social” in the framework of what organizational elearning knew; courses. We were a proud, excited, creative and diverse group building a product that ultimately didn’t sell very well. SmartSims
were a novelty; the add-on, the cherry on top… “Buy this suite of click-n-learn and we’ll toss in a simulation
Needless to say we lost the “Course War” as 9/11 came and the economy tanked. 7 months later, the ink barely dry on my first mortgage, I and the SmartSim team were hitting the pavement. Many, if not all of us, in the SmartForce diaspora latched on to wherever we could to stay afloat during those lean years. In an act of desperation, I took the first job that came my way and was placed in a course factory called KnowledgeNet. I jumped ship pretty quick and moved on to Pearson Digital Learning and even more course work (albeit a better experience). That was followed by still more positions away from the more edgy stuff I had been engaging in. Unfortunately, for some time, I lost touch with those approaches and the people that were really on the cusp of the social learning we see and speak of today. I regret that I let go and went with the current for arguably the wrong reasons. However each experience really builds to other experiences as supported by my growing Constructivist beliefs converging with the opportunity at SmartForce in a heavenly match.