Author name: Mark

Do you want a company like a community? Design it like a city

Years ago I read and loved Henry Mintzberg’s article Companies as Communities. It was warm and humanistic, the utopia for an organization. The problem was/is that it’s not happening. One of the biggest reasons isn’t because companies don’t care about people, it’s that companies care more about profitability and growth, and today, mere survival. People are […]

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I Hired a Chatbot!

…and by we, I mean me and my consultancy – Social By Design Solutions, helping companies stay small to grow successfully. I’m delighted to announce the hiring of Sobo! Sobo is the Social By Design Chabot powered by Mobile Coach. I’m developing Sobo to engage with clients to learn more about employee interaction types, interaction frequency, and

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Signaling to Weak Ties

One thing research has revealed is that weak ties (connection outside your core circle) are powerful in developing professional opportunities. Those fringe touch points with people around, maybe not in, your work can open more doors for you professionally. Social Media certainly can expand our networks, however many of us “chase the dragon” as I’d

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